How can I make or edit bookings on behalf of my clients?

As the booking page owner, you can both make a booking on behalf of your clients using the same booking page URL with clients. Within your YouCanBook.me account, you can edit contact details a booker may have entered incorrectly.

Make a booking on behalf of your client

You can make a booking on behalf of your client by using your live booking link (ie. my-page.youcanbook.me). 

Select the date and time they want to meet, and fill out the booking form as if you were the client - then they will receive the confirmation email and any reminders you have setup.

Some users decide to setup an separate booking page just for internal bookings that has more availability than what they offer on their publicly available link. 

Edit contact details on a booking

Only details that allow you to successfully contact your client can be edited, to protect the integrity of the booking. If other details need to be edited, it is better to cancel and rebook the appointment. 

Edit Bookers email

On your Bookings dashboard, click the  Details button on the booking you want to edit. Click the pencil icon next to the email address and edit the bookers email. Click Update to save changes.

If you've included the bookers email address in the title of your calendar event, updating these details will not change the title of your calendar event. Head to your linked calendar and manually update the email address in the event title and YouCanBook.me will keep up with the changes.

Future scheduled notifications will send to this new email address.

Edit Bookers phone number

On your Bookings dashboard, click the Details button on the booking you want to edit. Click the pencil icon next to the phone number and edit the bookers mobile phone number. Click Update to save changes. 

Future scheduled SMS messages will send to this phone number

If you've included the bookers phone number in the title of your calendar event, updating these details will not change the title of your calendar event. Head to your linked calendar and manually update the phone number in the event title and YouCanBook.me will keep up with the changes.

You will only be able to edit the phone number if you have required the booker enter a   mobile phone number on the booking form, and the question type is Phone Number (not short answer).