How do I manage bookings on my own page on behalf of my customers?
How to make a bookings on behalf of your client
You can make a booking for your client on their behalf where they still receive confirmation emails through YouCanBook.me and no one else can book in their time slot. This is great if you get request for appointment by phone.
- Visit your live booking page (the URL ending in youcanbook.me)
- Select the relevant time and date
- Fill out the booking form the same way your client would, entering their details and email address if available
How to change bookings on behalf of your client
If you need to manage the details of your client's booking you can do so through the bookings page.
Click Bookings at the top of the page next to Dashboard, and click Details next to the booking you want to edit.
Here you can edit the phone number and email address of your booker:
Click Update once you've made the edits.
Note: if you've included their phone number or email in the title of the calendar event, it will not update on your calendar. You can manually edit this information on your linked calendar, and YouCanBook.me will keep up with the changes.