How to view SMS Messages that have been sent

SMS messages that have been sent can be viewed via your account settings.

From your top navigation menu, select Account.

In the section Account usage click View Messages next to the SMS credits on this account.

Reasons an SMS may fail:

  • The booker did not enter a phone number on the booking form
  • The booker did not enter a valid mobile phone number on the booking form
  • The Question Type Phone Number was not used on the booking form
  • Not enough credits to send the SMS

Related - why did my SMS take more than 1 credit?