How do I stop follow-up emails if the booker is a no-show?
You’ve got bookings coming in and notifications going out, including a beautiful follow-up email that is sent after the booking has happened.
But what happens if the booking doesn’t happen? You can mark the booking as a no-show. But how do you stop the follow-up email from being sent?
YouCanBook.me always checks that a booking is still active in your calendar before we send any reminders or follow-ups. As long as the booking event is still in your calendar, YouCanBook.me will send the follow-up email as set in your settings.
If someone doesn't show up, simply delete the event from your calendar and we won't send the follow-up.