Use a captcha on your booking page
The CAPTCHA test ensures your booker is a real person before submitting a booking. By default, the captcha is always enabled. Paid users can disable it by going to the Booking Form > Questions and toggling CAPTCHA test to off.
Generally, users will then see a simple checkbox that will verify that they are human. Some users may see a more advanced CAPTCHA test that shows a series of pictures that they have to select. This is a reCaptcha issue, and it is based on your booker's environment.
In some cases, the booker's environment doesn't have the features to support the checkbox CAPTCHA widget due to:
- an old browser (see the minimum browser requirements)
- some installed plugins conflicting with reCAPTCHA
- unstable network
In these cases we recommend turning CAPTCHA test off to allow bookings.