Redirect to a URL after the booking

Instead of displaying the standard confirmation page after booking, you can redirect your client to a specific web page after the booking is complete. This is useful to bring them back to your own website, to a page you use for tracking analytics, or to your own external payment page.

In this article:

Setting up the redirect
Passthrough booking data into your website
Redirect to an external payment processor
Using redirects on an embedded booking page

Setting up the redirect

On your booking page, navigate to Booking Form > After Booking. Select Redirect to specific URL and enter the URL you want to send your bookers to after they confirm their appointment.

To redirect properly, the URL entered must start with https://

Passthrough booking data to your site

You can include any information about the booking by including the corresponding  shorthand code in the link.

Examples of redirect URLs passing through data:

  •{FNAME}&email={EMAIL} - This would capture the bookers first name and email address
  •{REF} - This would pass back the booking reference when the user returns. 

Your web designer could then display different information based on this information to  tailor the experience for each visitor.

If you want to actually return the booker to another booking page with their data pre-filled, In that case, the system can 'save' the data based on the booking ID they've just made, and all the data should pre-fill exactly as you expect.

So you would use this:{ID}

If you're using an analytics tool such as Google Analytics, the 'redirect to a url' option will allow you to track any conversions using the tracking code setup on your own website.

Redirecting to your own payment processor integrates directly with Stripe and securely processes credit and debit card payments before a booking is confirmed. If you have an alternative payment processor you would like to use, you can redirect your booker to your payment page after booking. Please note the booking will be confirmed within so we cannot prevent a booking from being confirmed if your booker doesn't follow through with payment on an external payment processor. 

Embedding your booking page

If you have your booking page embedded in your website, check the box "update the whole browser window" so that the entire browser window redirects  to your URL, not just the iFrame.

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