Change the sending email address on your notifications

By default, the emails that are sent to your booker come from your YouCanBook.me account email address. You can modify this to send these emails from another email of yours, or the Team member that was booked on a team booking page.

In this article:

Change the sending email address
Verify the new sending email address
Send a notification from the team member that was booked
How to change sending email with Gmail integrated

Change the sending email address

For the booking page you would like to edit, navigate to Notifications > Actions

Under the first notification trigger  After new booking is made, click on the Confirmation email to Booker. In the section From, click Edit next to your email to change the sending name, and in the From email box, select one of the verified emails in your dropdown menu, or select Add new email address. 

You will be prompted to verify that you own this email address.

Repeat this process to change this sending email address on any reminder, reschedule, and cancellation email notifications you have setup to go to your booker.

Verify the new sending email address

Your account email address is automatically verified through YouCanBook.me when you create your account. 

You will need to verify your email address when you attempt to send an email from a email address that is not your verified YouCanBook.me account email address.

Follow the  Send verification email link in the alert to confirm that this email address belongs to you. Use the link in the verification email to verify your email address. 

Send the email from the Team Member booked

On a team booking page, you can select to send the email from the team member booked by selected {TEAM-EMAIL} from the dropdown menu.

Can I change the sending email address with Gmail integrated?

If you go to your Confirmation email to booker and see the message "You've integrated Gmail" that means all email will send from the Google based email you've integrated with YouCanBook.me. 

You can only integrate one Gmail account with your YouCanBook.me account - that email will be used to send all notifications to bookers on all of your booking pages.

You can change the sending name on the notification and keep Gmail integrated, or you can disconnect your Gmail integration.