Change the sending email address on your notifications

By default, the emails that are sent to your booker come from your account email address. You can modify this to send these emails from another email of yours, or the Team member that was booked if you are using the Teams feature. 

In this article:

How to change your sending email address
Send a notification from the team member that was booked
How to change sending email with Gmail integrated
Gmail is integrated but the sending name is different?

How to change your sending email address

  1. From your dashboard, click Edit Settings on your booking page
  2. Select Notifications > Actions
  3. Under the first section After new booking is made, click on the Confirmation email to Booker. In the section From, click edit next to your email to change the email and the name associated with the email (ie. Your Company).
  4. Repeat this process to change this sending email address on any reminder, reschedule, and cancellation email notifications you have setup to go to your booker.

The email address can be any email address on your domain. If the domain is DMARC protected, the emails will send instead from

How can I send the notification from the team member that was booked? 

If you are using Teams, you can enter the shorthand code {TEAM-EMAIL} in this From email field, and it will populate with the team member who has been assigned this booking.

My notification says I have Gmail activated. How can I change the sending email address? 

If you go to your notification to booker and see this message, that means you've integrated your account with Gmail. All emails will send from this email address. 

To disable this, you'll need to go to the Integrations page and Disconnect your Gmail integration. Your Gmail integration is separate from your Google calendar integration. 

Then you can go back to the Notifications section and edit the email address that sends emails to your bookers.

I have Gmail integrated, but the name on the confirmation email is different. How do I fix that?

If you had a different name in the "From" section of your notification to booker before you Integrated Gmail, that name may appear on your sending emails. To fix this, you'll need to go to the Integrations page and remove your Gmail integration.

Then you can edit the name in the From field under Notifications:

Once that name has been edited, you can go back to Integrations and reintegrate Gmail. Future notifications will send with the correct name on your email.