Different availability for different appointment types

YouCanBook.me can help provide a solution when you offer different types of appointments and your availability varies based on the appointment booked. 

In this article:

Solution 1: Create Separate booking pages for each appointment type you offer
Solution 2: Use Teams feature for each appointment type you offer


Create Separate booking pages for each appointment type

Use this solution if your availability doesn't overlap between services, and you want all your bookings to reside on the same linked calendar.

From your dashboard, either Duplicate an existing booking page, or create a new one from scratch. 

Customize each booking page for each service you offer, including the URL and any booking instructions. All bookings pages will check the same linked calendar for availability, and all the bookings will go into the same calendar. 

Each appointment type will have its own booking page link so you can give out the links separately to your bookers depending on the type of appointment they are looking to book, or you can create a page on your website where your customer chooses their appointment type  — their selection will take them to that locations specific booking link. 

For your availability for each location, navigate to Times & Availability. Set the specific days and times that you work in each location either using Repeating Availability or Custom Availability

If you use Custom Availability -  use a different key phrase on each booking page to differentiate your availability from service to service.

In the GIF below, Customer Support calls are available 8am-12pm Monday-Friday, and Customer Onboarding calls are available 1pm-5pm. 

Use Teams feature for each appointment type

Use this solution if you want to have a single booking link for all of the appointments you offer, or you have overlapping availability for your various appointment types. You will link each service to it's own unique calendar, so your subscription costs will increase. 

In your account, create a single booking page. Under Calendar & Teams, turn Teams on. Make each appointment type a different team member, with each location linking to its own unique calendar for availability. 

In the Team page intro text box, include instructions to your clients, as this will be the first text they see when visiting your booking page. 

Using Custom Availability designate when each location is available for bookings on their own unique linked calendar. 

You can customize the notifications to provide details about the booking based on the appointment selected using Conditional statements