Setting specific start times

You can set specific times for booking on your booking page by using Custom Availability. This is a good solution if:

  • You are following a set schedule for an event
  • You want to manually create padding between bookings
  • You want shorter meetings to only start at the top of the hour
In this article: 

Set your Grid display
Choose your booking duration
Set your available booking days
Set your working hours
Set a title for the events
Create events on linked calendar

Set your Grid display

It is important to start with your Grid display because it will have a direct impact on the start times on your booking page. The grid display is the increments of time we display your availability in.

For the most flexibility, select a 10 or 15 minute grid display:

  • Selecting a grid display of 15 minutes allows your start times to be at :00, :15, :30 or :45 past the hour. 
  • Selecting a grid display of 10 minutes allows your start times to be at :00, :10, :20, :30, :40 or :50 past the hour.
Video:  Adjusting the grid display when using Custom Availability

Choose your booking duration

The booking duration is the length of your appointment. Your booking duration can be any multiple of your grid display. 

  • A 15 minute grid display will allow booking durations of 15, 30, 45, 60 minutes, etc.
  • A 10 minute grid display will allow booking durations of 10, 20, 40, 60 minutes, etc.
If you are feeling limited by your booking duration possibilities, adjust your grid display.

Select the days & times you're available for booking

Next you will navigate to Times & availability >  Availability. Select Custom Availability.

Tell the system which days you want us to look for availability on your calendar. Uncheck any day you'll never offer time slots for booking.  

If you uncheck all of the days we will not be able to display any time available for booking. 

For each day of the week you're available, set your widest range of working hours. This can be any hour you might possibly want to offer a time slot for booking, even if it is just one time per month. 

Choose a title for your events

Select a key phrase you will use to identify available booking times on your calendar. We will use this phrase to search your linked calendar for events. Once you've set the key phrase, click Copy and open your linked calendar in a new browser window.

When you first set a key phrase for your events, your Preview will say No Availability because you haven't defined your availability on your linked calendar. Follow the next step to complete your setup. 

Create Events in your linked calendar

Copy the key phrase you've set in, and open your linked calendar in a new browser window.

Create new events on your linked calendar, and paste the key phrase in as your event title.

Select the times of the slot you want to show for booking, taking care to make sure they align with your selected grid display. 

Adjust the event on your linked calendar from busy to free.

Make the events repeating in your linked calendar if you want be available for booking at that same time every day/week.

To see your availability update in, click Refresh the preview, or open your live booking page. 

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