How can I keep my bookings in tact when changing my linked calendar?

Why would you need to change your calendar integration?

  • You are transferring ownership of your to someone else
  • Your company has changed its domain name, meaning a change for your email address
  • You are moving from Google calendar to Outlook 365, or vice versa

Just a few steps before you make the change can help to avoid any disruption:

Make sure any future bookings are copied or recreated in the new calendar

If you remove or delete the calendars that is looking at for your availability, you're also removing the calendars that is adding your bookings to.  If we can't see the events anymore, the booking will be marked as canceled on your account Bookings page and we won't send any reminders or follow-up emails about that booking. 

Copy all of the existing events that have been booked through to the new calendar you want to integrate. You can do this in Google calendar by selecting "More Actions", then Change owner and enter the email address of your new calendar account.

Alternatively, you can export all of your calendar data into an .ics file, and then import them to the new calendar

In Outlook, it isn't possible to reassign the event directly. You need to recreate the events manually, keeping the YCBM ref link in the body of the email, or you can try exporting the events to the new calendar

When this is done, will still be able to see the existing booked events when the new calendars are linked. 

Make the changes to your account

Once the events have been moved to your new target calendar, you can make the needed changes to your account including: