Integrate your Zoom account

Integrate your Zoom account with YouCanBook.me and generate unique meeting links for each of your bookings and for your team. 

In this article:

What Beta integration means
How to integrate your Zoom account
Connecting to your team members Zoom account
How to add the Zoom link to your calendar event
How to add the Zoom link to your confirmation emails to booker
Adding a password to your Zoom links
Joining your Zoom meeting

YouCanBook.me Zoom integration

With our beta Zoom integration you can:

  • Connect multiple Zoom accounts to a single YouCanBook.me account
  • Generate a unique meeting link for each booking in your calendar event 
  • Share the unique meeting link with your bookers
  • Generate a passcode for your bookings

Our Beta Zoom integration does not currently support:

  • using the Zoom integration with multiple bookings per slot

Future releases may include these features. Please follow our product updates page for more.

Integrate your Zoom account

Navigate to your Integrations page from the top right hand dropdown menu (or click here).

Scroll down to the integrate with additional services section and under the Zoom option, click Connect.


You may be asked to give pre-approval. Grant the pre-approval and then authorize the connection. Make sure you are already logged into your Zoom account in another browser window. Data about your Zoom account will be encrypted at rest in our database. 

Note: If you are not able to grant pre-approval, you'll need to contact the administrator on your Zoom account to approve our third-party access to your Zoom account. 

Connecting to your team members Zoom account 

To connect multiple Zoom accounts to your account, Invite your team members as Contributors to your account. They will be able to share both their calendar and Zoom credentials directly to your YouCanBook.me account. 

To invite your team, select Team Management from the Account navigation menu. Full instructions on setting up Zoom for teams here

Add the Zoom link to your calendar event

From your YouCanBook.me Dashboard, and select the booking page you want to use the Zoom integration. Under Notifications > Calendar Events > Event Location, select Zoom.


With each booking you receive, a unique Zoom link will be added to the event location of your calendar event. If you have Invite participants to your calendar event toggled on, the booking will be added to your bookers calendar as well, with the Zoom link in the location. 

You can also use the shorthand code {ZOOM-LINK} in the body of your calendar event to add the same Zoom link in with the details of the meeting.

Add the Zoom link to your confirmation & reminder emails

You will also want to add the unique Zoom link in your confirmation and reminder emails. All of these are setup under Notifications > Actions. In any email to your booker you want to include the Zoom link, use the shorthand code {ZOOM} - this will produce a clickable link for your unique meeting link. 

Adding a password to your Zoom links

By September 27, 2020, Zoom will require all meetings to include a passcode or have the waiting room enabled. YouCanBook.me will automatically embed the passcode for your booking directly in your booking link. When you booker clicks on the link they will not be prompted for a passcode, but taken right into the meeting.

Passcode requirements: YouCanBook.me will only pass in alpha-numeric passcodes. If you have different passcode settings, you may need to adjust your Zoom security settings

In your Zoom settings, make sure the option the option to "Embed passcode in meeting link for one-click join" is toggled on, for YouCanBook.me to automatically pass in the passcode in the link.

If you are not able to adjust this setting, or prefer to have "Embed passcode in meeting link for one-click join" toggled off, you'll need to manually include the passcode with your bookings, with the shorthand code {ZOOM-PASSWORD}.

Under Notifications > Actions, add the shorthand code {ZOOM-PASSWORD} to any email template where you want the booker to view the passcode for the booking. We recommend adding it to the confirmation email and the reminder email that sends before the booking.

Joining your Zoom meeting

Meetings booked through YouCanBook.me don't appear in your Zoom dashboard right away. The link we generate is a placeholder - which allows for reschedules and changes before the start of the appointment. 

To join your Zoom meeting, simply click on the YouCanBook.me generated link at the start of your meeting from your calendar event, or reminder email. Remember to be logged into the same Zoom account you've integrated with YouCanBook.me so that you will be recognized as the host of the meeting. 

You'll also want to send a reminder email to your booker before the start of the meeting with the Zoom details. 

Adding the meeting to your Zoom dashboard

To view the booked meeting in your Zoom dashboard, you can click on the YouCanBook.me generated Zoom link 1 hour before the start of the appointment. You can create a reminder email or SMS to yourself 1 hour before the appointment to yourself to click the Zoom link, which will then add it to your Zoom dashboard.

 Clicking on the Zoom link more than 1 hour before the start of the appointment will show a message that the meeting has not started yet.