Integrate your Zoom account

With our Beta Zoom integration you can:

  • Integrate a single Zoom account into
  • Generate a unique meeting link for each booking
  • use the shorthand codes {ZOOM} and {ZOOM-LINK} in all of your communications with your booker
  • use the shorthand code {ZOOM-PASSWORD} to provide a unique password to your booker

Our Beta Zoom integration does not currently support:

  • connecting multiple Zoom accounts to a single account
  • using the Zoom integration with multiple bookings per slot

Future releases may include these features. Please follow our product updates page for more.

In this article:

Integrate your Zoom account
Generate a unique meeting link
Using {ZOOM-LINK} and {ZOOM} in your confirmation emails
Zoom account security and using {ZOOM-PASSWORD}
Activating your meeting link

Integrate your Zoom account

Navigate to your Integrations page from the top right hand dropdown menu (or click here).

Scroll down to the integrate with additional services section and under the Zoom option, click Connect.

You may be asked to give pre-approval. Grant the pre-approval and then authorize the connection. Make sure you are already logged into your Zoom account in another browser window. Data about your account will be encrypted at rest in our database. 

Your Zoom account is now integrated into and ready to use!

Generate a unique Zoom meeting link

From your Dashboard, and select the booking page you want to use. Under Notifications > Calendar Events > Event Location, select {ZOOM}.

With each booking you receive, a unique Zoom link will be added to the event location of your calendar event. 

If you have Invite participants to your calendar event toggled on, the booking will be added to your bookers calendar as well, with the Zoom link in the location. 

Using {ZOOM-LINK} and {ZOOM} in your confirmation emails & calendar event

To include the Zoom link in your confirmation and reminder emails, use the shorthand code {ZOOM} in emails to bookers - this will produce a clickable link for your unique meeting link. 

You may also want to include the shorthand code {ZOOM-LINK} in your calendar event description and in your SMS reminders. 

To include the Zoom link in your confirmation and reminder emails, use the shorthand code {ZOOM} in emails to bookers - as this produces a clickable link for your unique meeting link. 

Password protected Zoom accounts and when to use {ZOOM-PASSWORD}

Zoom has increased security and enabled password protected meetings on most accounts. will automatically embed the password for your booking directly in your booking link. When you booker clicks on the link they will not be prompted for a password, but taken right into the meeting.

In your Zoom settings, if the option to "Embed password in meeting link for one-click join" is toggled off, you'll need to manually include the password with your bookings, with the shorthand code {ZOOM-PASSWORD}.

The passwords we generate for Zoom meetings are alphanumeric, so you may need to adjust your Zoom password requirements.

Use the shorthand code {ZOOM-PASSWORD} anywhere you want the booker to view the password for the booking. 

Activating the meeting link

Meetings booked through will not appear in your Zoom dashboard. This may be a part of future releases.

The unique Zoom meeting link for each meeting is activated 1 hour before of the start of the appointment. This ensures we only generate meetings when they are needed. Clicking on the link more than 1 hour before the start of the appointment will show a message that the meeting has not started yet.

We recommend that you create a reminder email or SMS to yourself 1 hour to 15 minutes before the appointment to yourself to activate the Zoom link, or send a reminder to your booker with the {ZOOM} link so they remember to log in and join your session. 

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