Set your meeting duration

When you set up a booking page, YouCanBook.me allows you to set a variety of meeting durations, depending on your need. The duration of meetings is determined in your booking page settings under Times & Availability > Duration & Display. 

In this article:

Selecting your grid display
Set a fixed booking duration
Using a flexible booking duration
Setting appointment types
Adjusting booking duration

Select your grid display

The grid display is the first essential step in setting up your booking duration as it will affect which available times are displayed on your booking page. 

The grid display you select will take your set working hours and split it into even increments of time. The minimum increment display is 10 minutes, and the maximum display is 24 hours. For more flexibility on start times, select a smaller grid display.

Set your meeting duration

Fixed duration

A fixed duration will offer the same length meetings to all your clients. The duration setting will be any multiple of your grid display you've just set. Select a smaller grid display increment to offer more flexibility in possible start times for meetings on your booking page. 

Examples
  • For a 45 minute meeting, you can set your grid display to 15, or 45 minutes, and your booking duration to 45 minutes. 
  • For 1 hour 15 minute meeting, you can set your grid display to 15 minutes, and your booking duration to 1 hour 15 minutes. 
  • For a 1.5 hour meeting, you can your grid display to 30, 45 or 90 minutes, and your booking duration to 1 hour 30 minutes.

Flexible booking duration

Flexible duration allows your bookers to choose how much time they need with you. You will set the minimum, default, and maximum amount of time they can choose. The duration setting will be any multiple of your grid display you've just set. Select a smaller grid display increment to offer more flexibility in possible start times for meetings on your booking page. 

The duration options offered to your booker will also depend on the start time they select. If you offer flexible duration options up to 4 hours but the booker selects the last hour of your work day, they won't be able to select a duration longer than your working hours. 

When your booker visits your booking page, they will select the desired start time of their appointment. 

Selecting Flexible booking duration will add a Duration question to your booking form, under Booking form > Questions. This is what your booker will use to select how long the appointment will be. Drag this question to the desired position on the booking form. 

Appointment Types

Appointment types allow you to set fixed length appointments for various services or types of appointments you offer. 

Activate Appointment types under Times & Availability > Appointment types toggle this feature  On. 

Click the pencil to edit the existing "My service" or click  Create new appointment type. More on setting up Appointment Types here. 

When turning Appointment Types on, the Intro for appointment type selection will be the first thing your clients sees, before the booking page instructions you've set on the General settings page. 

Adjusting Booking Duration

You may have started a booking page with 30 minute bookings and later decide that you need more time, or more flexibility. You can adjust the duration of your meetings at any time. 

Adjust your booking duration settings on your booking page does not affect any bookings you have already received - it will only apply to bookings made after the changes are made. Change your booking duration may increase or decrease your availability to take bookings based on events already in your calendar. 

Adjusting your grid display will also affect the booking length Appointment Types you've setup, so be sure to edit those after you've made any grid display adjustments.