Determine the correct timezone & language for your booking page

Time zones can be tricky, but helps simplify it, whether you are taking bookings locally, or around the globe.

In this article:
Your booking page timezone 
Automatically detect booker timezone
Language & Date format

Booking page timezone

This is the timezone we are detecting from your linked calendar. This is also the timezone in which bookings will be added to your calendar. By default we will automatically detect your calendars' timezone, so as you travel this setting will auto adjust. 

If for some reason this auto-detected timezone is wrong for your location, or it says UTC, you'll want to uncheck the box "Automatically detect timezone from my calendar" and manually select your timezone.

You can also manually set your timezone if your booking page is set to take bookings in a timezone other than your own.

Timezone display

The settings in this section determine how your availability is displayed to those visiting your live booking page link.

Display booking page timezone 

Keep this box checked to allow the booker to see in which timezone they are viewing the available booking times.

Automatically detect bookers timezone 

This feature automatically detects your visitors timezone (from their IP address) and displays your availability relative to their timezone. How do you decide if you should keep this feature on?

All of your bookers are in the same timezone as you

If you anticipate that all of your bookers will be in the same timezone as you, you can uncheck this box. With this box unchecked, everyone will view your availability based on your timezone, no matter their location. All confirmation emails will reflect your timezone as well. 

You have bookers from all over the world

If you will have bookers in different timezones, keep this box checked. With this box checked, they will book times convenient for them, based on their own location. All confirmation emails to the booker will reflect the booking time in the timezone they've been detected in. 

In a some cases with the Automatically detect bookers timezone feature on, a bookers location can be detected from their IP address incorrectly. This could be the case if they are using a VPN, location masking services, or booking from a mobile device. If this is happening in your booking page, your booker can select the correct timezone from the drop down before selecting a booking time. You can also provide booking instructions using the shorthand code {TIMEZONE-BOOKER}.

Language and date/time format

The Language setting allows you to specify the language and country for formatting all the dates and times. This also sets the language for the text your users see when making bookings (text that you don't directly control, like the text on the 'confirm' and 'cancel' buttons.) 

For example, English (United States) will give you AM/PM times, while English (United Kingdom) will give you a 24 hour clock.

If all your users are in the same part of the world, set it for that location. But if you are taking bookings from people in different places, select "Automatically detect visitor language". This means we detect the browser settings of each booker to show the dates and times in the format they would expect.  

Advanced help: Translate your booking page, Translate the form fields on your booking form, Translate Add to Calendar buttons, Translate Cancellation & Reschedule links in confirmation emails