Determine the correct timezone & language for your booking page

Time zones can be tricky, but helps simplify it, whether you are taking bookings locally, or around the globe. You can configure the timezone settings on each of your booking pages in settings section Times & Availability > Language & Timezones.

In this article:

Your booking page timezone 
Automatically detect booker timezone
Language & Date format

Booking page timezone automatically detects the timezone from your linked calendar. This is the timezone bookings will be added to your calendar in this timezone. When you travel, the availability of your booking page will adjust to accommodate the timezone of your linked calendar. 

💡 What if my timezone says UTC?

If the automatically detected timezone is incorrect for your location (or says UTC), or you're creating a booking page for a different timezone, uncheck the box Automatically detect timezone from my calendar and manually select your timezone from the dropdown menu. 

Timezone display

The settings in this section determine how your availability is displayed to those visiting your live booking page link.

Display booking page timezone 

Keep this box checked to allow the booker to see in which timezone they are viewing the available booking times.

Automatically detect bookers timezone 

This feature automatically detects your visitors timezone (from their IP address) and displays your availability relative to their timezone. How do you decide if you should keep this feature on?

All of your clients are in the same timezone as you

If you anticipate that all of your bookers will be in the same timezone as you, you can uncheck this box. With this box unchecked, everyone will view your availability based on your timezone, no matter their location. All confirmation emails will reflect your timezone as well. 

You have clients from all over the world

If you will have bookers in different timezones, keep this box checked. With this box checked, they will book times convenient for them, based on their own location. All confirmation emails to the booker will reflect the booking time in the timezone they've been detected in. 

💡 Why is my bookers timezone detected incorrectly?

In a few cases with the  Automatically detect bookers timezone feature selected, a bookers location can be detected from their IP address incorrectly. This could be the case if they are using a VPN, location masking services, or booking from a mobile device.

If this is happening in your booking page, your booker can select the correct timezone from the drop down before selecting a booking time. You can also use the shorthand code {TIMEZONE-BOOKER} in the Booking page Intro box in your General settings to show your booker what timezone they are viewing your page. 

Language and date/time format

The Language setting allows you to specify the language and country for formatting all the dates and times. This also sets the language for the text your users see when making bookings (text that you don't directly control, like the text on the 'confirm' and 'cancel' buttons.) 

💡 Looking for a 24 hour clock?

English (United States) will give you AM/PM times, while English (United Kingdom) will give you a 24 hour clock.

If all your users are in the same part of the world, set the language for that location. But if you are taking bookings from people in different places, select Automatically detect visitor language. This means we will detect the browser settings from your booker to show the dates and times in the format they would expect.  

More on translating your booking page: Translate your booking page, Translate the form fields on your booking form, Translate Add to Calendar buttons, Translate Cancellation & Reschedule links in confirmation emails

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