How to Buy SMS Credits

SMS credits are bought separately and aren't included in any subscriptions. They cost 7¢ / 5p per credit. Message that are 160 characters or less cost one (1) credit. All SMS purchases are non-refundable. 

  1. Login to
  2. Click on the Settings arrow next to the email address in the top right corner
  3. Click on Your Account
  4. Click on Buy Credits

5. Enter the quantity, payment method, and currency

6. Click Confirm and Pay

If you are using our Centralised Billing feature, you can purchase SMS credits for all of your sub-accounts. The total number of credits will sit in a central "pot" on the Admin account. When the sub-accounts take bookings and SMS messages are activated, all the sub-accounts' SMS credits will be taken from that central pot.

A notification will be sent to the Admin account email address when the total number of SMS credits goes below 100, 50 and again when it goes below 10.