Verify your sending email address

YouCanBook.me is enhancing the security around the email addresses you can send from within your booking page settings. This measure will prevent anyone from sending email notifications from email addresses they don't own. The change will fully go into effect on July 1, 2021, so take the time to verify your emails now.

In this article:

When to verify an email address
How to verify an email address
How to verify a team member email address
What to expect when you don't verify an email address
Send email from a different verified email address

When do you need to verify an email address? 

Your account email address and the calendar account you've integrated are automatically verified through YouCanBook.me when you create your account. 

You will need to verify your email address when you attempt to send an email from an email address that is not your verified YouCanBook.me account email address or calendar account email.

How do you verify the email address?

Your account settings will alert you when you enter a non-verified email address under Notifications > Actions. Click Verify it in the alert to confirm that this email address belongs to you. 

Use the link in the verification email to verify your email address. Once the link is clicked, the email will be verified for your account. 

You can now use that verified email address to send notifications to any email address you specify.

Continue clicking Verify emails in the yellow account banner until all emails are verified. 

How to verify a team member email

On a team booking page, you can send confirmation emails from the team member receiving the booking using the shorthand code {TEAM-EMAIL}. If you see the yellow warning sign on one of your team booking pages, that means one or more of your team members emails need to be verified so we can send from their email address. 

Click Verify your team emails to send the email verification to each team member. They simply need to click on the Complete Email Verification button in their email, and you'll be able to send emails through YouCanBook.me from their email address.

Continue clicking Verify emails in the yellow account banner until all emails are verified. 

What happens if I don't verify my email address?

You'll still be able to send from your unverified email addressed until 1st July 2021.

After 1st July 2021, all YouCanBook.me accounts will need to verify their email addresses. If you don't verify them, emails will send from YouCanBook.me instead of your designated unverified email address and will include extra messaging in the body of the email.

Change notification to send from another verified email

If you don't want to verify the sending email, you can decide to send the notification from a different email address you've already verified with YouCanBook.me
Under From Email, click Add email address, and select from a list of verified emails. Click Save changes to update the notification.
Continue clicking Verify emails in the yellow account banner until all emails are verified.