Integrate your account with Gmail
By default we send out all your notification emails from your account email address. While our notifications maintain a stellar 98% deliverability rate, some private email domains have certain security restrictions that don't allow us to send emails on their behalf, or are more likely to be flagged as spam in the bookers email account.
That's where integrating your YouCanBook.me account with Gmail comes in.
Sending your email directly from your Google based account can improve delivery rates, and reduce the chance of emails being marked as spam. You also have the benefit of finding copies of all of your sent notifications in your Sent Items, so you can quickly locate and forward an email to any client who has lost the meeting details. Any "Out of office" replies or bounce back messages will be delivered straight to you so you will know if a client hasn't received an email for any reason.
You can create a free Google email account, or use any Google Workplace based email to integrate with YouCanBook.me.
Integrate with Gmail
Go to your Integrations page and scroll down to Integrate with additional services. Click Connect under the Gmail logo.
You will be redirected to your Google account page. Select the Google address you'd like to send emails from, or choose "Use another account" to enter your account credentials. Next click Allow, which will give YouCanBook.me the permissions to send emails from your account on your behalf.
You'll see a green pop up confirming that the integration was successful, and the Gmail account will be listed among your account integrations.
Custom "From" Name/Email
The Gmail integration will override any "From" name / email you have previously setup in the Notifications section. All emails (confirmation, reminder & follow-up emails) will be sent from the account you selected for Gmail integration.
If you find emails are sending with an old name attached, you will need to temporarily remove the Gmail integration, go back into your notifications and edit the From name and then re-integrate your Gmail account.
Removing the Gmail Integration
If for any reason you want to remove the Gmail integration from your account, this can be done in your Integration settings. Simply click Disconnect next to your integrated Gmail account.