Enable two factor authentication

2FA is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are. First, a user will enter their username and a password. Then, instead of immediately gaining access, they will be required to provide another piece of information.

In the case of your YouCanBook.me account, once you activate 2FA, you'll be prompted to enter a security code generated by your authentication app every time you login to your account.

If you enable 2FA on your YouCanBook.me account, be sure to read these instructions before switching or upgrading mobile devices. 

In this article:

Turning 2FA on
Logging in with 2FA
Turning 2FA off
Switching devices
Lost 2FA codes

Turning 2FA on

In your Account settings - select Password & Security. Toggle Two factor authentication to On.

Scan the QR code in the popup modal with your authenticator app on your mobile device, like Google Authenticator or Authy, and click Next. 

You'll be prompted to enter the authentication code generated by your authenticator app, and click Activate.

Two factor authentication is now active on your account. You will need to use your authenticator app each time you login to YouCanBook.me. 

Logging in with 2FA

After activating two factor authentication on your account, you'll need to use your Authenticator app each time you login to YouCanBook.me.

Login to your account using the Login with Google or Login with Microsoft buttons, or enter your email address and password on your account. You will be prompted to enter the authentication code from your authenticator app before you can complete the login process.

Turning 2FA off

You will lose a layer of security by turning off two factor authentication on your YouCanBook.me account. 

In your Account settings - select Password & Security. Toggle Two factor authentication to Off. 

You'll be prompted to enter an authentication code generated by your authenticator app before you can successfully turn two factor authentication on your account. 

Switching devices

Before you upgrade your phone, be sure to export your 2FA codes from your old authenticator app to your new one, so you can continue to login to your YouCanBook.me account and other services using  the new device. 

Lost 2FA codes

You should always ensure you have your mobile phone close to you when logging into YouCanBook.me. In the rare chance that you've lost your device with your authenticator app and can no longer access your YouCanBook.me account, please contact our support team who will go through the proper security protocols to help recover your account.