Getting the timezone setting right for your profile
Each of your YouCanBook.me profiles can have a different timezone setting. You will find options to set it correctly for you by going to the Times & availability section, then Language & timezones.
If you use Google calendar, we recommend you select Automatically detect timezone. This ensures your calendar and your profile are set to the same timezone. New bookings will appear in your Google calendar at the correct time.
If you select this option and the timezone that we are detecting for your calendar isn't correct, you can change it by going to your Google calendar settings.
If you are linking to an iCloud calendar,there are three places in the settings that you need to make sure check timezones are supported and switched on:
1. universal account settings,
2. iCloud Calendar settings
3. Calendar App preference settings (on your desktop).
Please note that there are several versions of Microsoft and different ways to set your time zone. Please check all instances and devices of Microsoft (i.e. Outlook Desktop App). The method below is for the Microsoft Outlook Web App.
- Log into your Outlook account at calendar.live.com
- In the upper-right corner, select Settings, then Options.
- Under Options, select General, then Region and time.
- Select your time zone.
From Microsoft Support:
If you are currently linking your Microsoft account to YouCanBook.me and not seeing the right times, it could be that the timezone of your calendar is set to UTC.
You can check by going to the settings pages in YCBM and see what calendar it's automatically detecting:
In some cases with Microsoft it detects an underlying generic timezone - UTC. In which case untick 'automatically detect time zone from my calendar' and switch to the actual time zone you use instead.
This way times on your YCBM will match availability on the timezone Microsoft is using on your calendar.
Please check and make sure that your correct timezone is set for both your desktop app, as well as your web app for your Microsoft calendar.
You've made the timezone changes in iCloud or Microsoft, but it still isn't correct on YouCanBook.me
The way that iCloud and Outlook report calendar timezones to YouCanBook.me means that we sometimes see a different timezone than you do. If you are sure you have all the settings above correctly in place, then you can un-check the box next to Automatically detect timezone from my calendar. This will allow you to select a time other than the detected one, which will match the one you are seeing in your settings.
TIP: To find out how to set your profile if your clients are in another timezone, click here.