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Troubleshooting

Some things to try when things aren't working as expected

  • Troubleshooting no availability
  • Troubleshooting why times are still available
  • Troubleshooting Custom availability
  • Troubleshooting availability in Microsoft Outlook
  • Using Availability Diagnostics (BETA)
  • Times aren't displaying correctly on booking page
  • Hiding Unavailable Rows
  • Availability is displaying in a column instead of a grid
  • Confirmation emails not being sent
  • Thank you page doesn't forward to a URL after booking
  • Not all the fields on booking form show in Zapier
  • Why isn't all my data showing up in the spreadsheet export?
  • Troubleshooting Zaps on Zapier
  • Bookers see a 'Oh no! We don't seem to have our usual permission...' error
  • Bookers see a "Ouch! We can't show you this booking page" error
  • Declined invitations in Google calendar block availability in YouCanBook.me
  • iCloud integration no longer supported
  • Participants feature is temporarily disabled on your account
  • The unique Zoom link says I need to complete the setup process

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  • Troubleshooting
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