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FAQs

Frequently asked questions, answered.

  • Can I add an attachment to the booking form or confirmation email?
  • Can I add HTML to my booking pages?
  • Is YouCanBook.me HIPAA compliant?
  • What's the difference between linking more than one calendar and integrating more than one calendar account?
  • Introducing a new booking experience from YouCanBook.me
  • Is there an option to cancel a booking manually, as a manager, owner of the calendar?
  • I have fixed start/end dates set in the future - but it says those dates have passed?
  • How do I edit my clients details on a booking?
  • Can I use custom CSS on my booking page?
  • I have Gmail integrated but my emails show a different name
  • Does YouCanBook.me just show my availability or does it also show the specific details of what I'm doing?
  • Are my client's payment details secure?
  • Do you have a reseller program?
  • I use Safari but my bookings export file doesn't open correctly
  • What is UTC timezone?
  • Which calendars does YouCanBook.me work with?
  • Do you offer nonprofit pricing?
  • What formatting is required for phone numbers on the booking form?
  • Why did my SMS take more than 1 credit?
  • I've deleted a booking from my Bookings Dashboard. Why is it still on my linked calendar?
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