To set up your booking page correctly, you'll need to decide how long your bookings will be. Do you have a set duration for all bookings or do they vary based on the appointment type? Or do you simply want your booker to choose? In this article we discuss:
Step 1: Select your grid display
The grid display is the first essential step in setting up your booking duration as it will affect how your available times are displayed. A grid display will take the availability you've set and split it into even increments of time.
The minimum increment is 10 minutes, and the maximum is 24 hours.
Next: Set a fixed booking duration
The next thing you'll set is the duration of your meetings. With a fixed booking duration, all of your bookings will be the same length. This length can be any multiple of the grid display you've set in step 1.
- For a 45 minute meeting, you can set your grid display to 15, or 45 minutes, and your booking duration to 45 minutes.
- For 1 hour 15 minute meeting, you can set your grid display to 15 minutes, and your booking duration to 1 hour 15 minutes.
- For a 1.5 hour meeting, you can your grid display to 30, 45 or 90 minutes, and your booking duration to 1 hour 30 minutes.
Or, use a flexible booking duration
Flexible duration allows your bookers to choose how much time they need with you. You will set the minimum, default, and maximum amount of time they can choose. The available settings are based on the grid display you set in step 1.
With this setting activated, it will also depend on your availability. If you are available 9am - 5pm and offer up to a 4 hour appointment, a user booking at 2pm would only be able to book a maximum of a 3 hour appointment with you.
Or, set specific appointment types
If you offer specific types of appointments where each is a different length (Zoom meetings, face to face meetings, house calls, etc) - use Appointment Types.
Under Times & Availability Appointment types toggle this feature On.
Next, click the pencil to edit the existing service "My service" or click Create new appointment type.
Name each appointment you offer and select the duration. The duration can be any multiple of the grid display you've set in step 1.