How can I adjust the timezone on my booking page?

The timezone of your booking page is important because it decides which booking times are shown and where new bookings appear on your calendar. YouCanBookMe auto-detects your bookers' time zones (from their IP address) to ensure they see your availability based on their time zones. They will also be able to choose a different time zone on the booking page if they'd like.

This feature is available on all our plans, including the Free one. 

Default timezone settings

By default, YouCanBookMe automatically detects the timezone from the calendar you have linked to your booking page. To see what timezone YCBM is detecting, go to Additional options, Language & Timezones.

The Booking page time zone is what we are reading from your calendar and the timezone in which we are displaying your availability.

If you are currently linking your calendar to YouCanBookMe and not seeing the right times, it could be that the timezone of your calendar is set to UTC.

The UTC setting is "under the hood" on some calendaring platforms. They then add a bit of a veil over that and show you everything in your time zone, but they show us UTC. We add things to your calendar for UTC, which is several hours off your time zone so when they add the veil in for your view, the times seem off. 

If you're not able to adjust this within your calendar settings directly, override the time zone setting. Under Additional options, Language & timezones, uncheck the box next to "Automatically detect time zone from my calendar" and then select your time zone from the drop-down.

If you are creating a booking page for a different location than your linked calendar, uncheck "Automatically detect time zone from my calendar" and manually set that booking page's time zone.

Keep reading to correct a timezone being detected incorrectly. 

Changing the timezone in Google Calendar 

If what you see detected in YouCanBookMe is not correct for your location, you can change it by going to your Google calendar settings.

Under General Language and region, correct the primary time zone for your location. Once you've made the changes in Google Calendar, come back to YouCanBookMe and refresh your browser window - the new time zone will be updated in your settings. 

Remember, each separate calendar in your Google calendar account can have its timezone setting, so be sure to adjust the timezone for the calendar YouCanBook.me is checking for availability. 

Changing the timezone in Outlook calendar

Please note that there are several versions of Microsoft and different ways to set your time zone. Please check all instances and devices of Microsoft (i.e. Outlook Desktop App). The method below is for the Microsoft Outlook Web App. 

1. Log into your Outlook account
2. In the upper-right corner, select Settings, then Options. 
3. Under Options, select General, then Region and time. 
4. Select your time zone. 

From Microsoft Support:

• Change the time zone for Outlook 2010 and Outlook 2007
• Change the timezone for Office 365 Business

For further questions, contact our team at support@youcanbook.me.

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