POST.cancel.do when trying to cancel a booking

If your customers see a POST.cancel.do error message when they try to cancel a booking, you can update the script you use to embed your booking page in a website to resolve the issue. 

We have a new script to embed the booking pages that is replacing the old iframe that we have been offering so far. You can find the documentation here: YouCanBookMe Embed Script

The script for canceling a booking for the booking page https://meet-janedoe.youcanbook.me should be:

<script  
src="https://embed.youcanbook.me"    
async="true"   
data-domain="meet-janedoe"
data-intent="{INTENT-ID}" 
data-flow="cancel"  
data-autoscroll>  
</script>

To make your website display the cancellation flow, you will need to replace your current iframe with the new script. Then pass the intent id (using {INTENT-ID}) to the script to identify the booking you want to cancel.

For further questions, contact our team at support@youcanbook.me.

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