You can find our complete cancellation policy in our terms of service here, specifically in section 12. If you decide to cancel your subscription within 30 days of your purchase, feel free to reach out to our Support team to request a refund of that purchase. We're here to assist you!
In this article:
Cancellations within 30 days of purchase
If you subscribe to a monthly, 12-month or 24-month subscription plan and decide to cancel your subscription plan within 30 days of your initial subscription date, we will refund the full amount of any sums already paid by you. Please email us at accounts@youcanbook.me to request a refund.
Cancellations more than 30 days after purchase
If you subscribe to a monthly, 12-month or 24-month subscription plan and decide to cancel your subscription plan on a date more than 30 days after your initial subscription date, the remaining credit will not be refunded to your original form of payment. It will remain on your account in the event you restart a paid subscription with us.
Refunds on account credits
Account credits that result due to adjusting the number of calendars or billing frequency are not refundable, but will remain on your account ready to be applied to your next subscription charge.
Refunds on SMS purchases
Fees paid for the use of the YouCanBookMe SMS Service are non-refundable in any circumstance.
For further questions, contact our team at support@youcanbook.me.
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