Offer multiple length appointments on a single booking page

With Appointment Types, you can offer multiple types of appointments on a single booking page. This is a great solution if you:

• Offer different services during your working hours
• Some services require a longer appointment than others
• Want to charge a fee for some but not all of your services
• Need to see at a glance on your calendar what types of appointments you have booked

This feature is available on Professional and Teams plans.

In this article:

• Selecting a start time of each booking for your appointment types
• Creating multiple appointment types
• Grouping your appointments by type
• Charging a fee for some appointments 
• Referring to the appointment booked in your notifications
• Different availability for different appointment types

Selecting a start time of each booking for your appointment types

You'll need to first determine the increments of time your availability will be displayed in. We call this your grid display. This setting will affect the different length appointments you're able to offer on your booking page. 

Under Additional options>Availability rules, set the correct start time of each booking.

Creating multiple appointment types

Navigate to Additional options>Appointment Types and Toggle this feature On.

Create all the appointment types you offer, setting the duration and, if needed, the price for that service.

Make sure to edit the Intro for the appointment type selection, as this will be the first thing your bookers see when they visit your live booking page. 

Grouping your appointments by type 

If you offer variations of the same type of appointment, you can group them by type, by checking the option to Divide them into groups. Decide what will define each group in the title - a space, a dash, a colon, or a semicolon. 

Then you would title your appointment types GROUP: sub-appointment type, making sure to keep all the same appointment types listed in succession on the page. 

• Sales: Discovery Call
• Sales: Full Demo
• Success: Kickoff call
• Success: Onboarding training

Charging a fee for some appointments

If you are charging a fee for your appointments, you can set the price of each appointment as you set it up. If the appointment is a free service, set the fee to 0. 

To take payments in the booking process, integrate with Stripe. If your client selects an appointment that has a fee, a credit card modal will be added to the booking form - they will need to complete payment before the time slot is confirmed. 

Referring to the appointment booked in your notifications

You can refer to the type of appointment your client booked in your calendar event and confirmation emails by using the shorthand code {TYPE-NAME}.

For further questions, contact our team at support@youcanbook.me.

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