What is DMARC?

There are two reasons why your notifications to your booker may be sent from notifications@youcanbook.me instead of an email address you've designated in your settings. Follow this guide to learn about DMARC and how to request DKIM support for your email domain. 

This feature is available on our Professional and Team plans. 

• Email domain is DMARC protected
• Sending and receiving email addresses are the same
• Frequently Asked Questions (FAQs)

Email domain is DMARC-protected

What is DMARC? DMARC is designed to protect against direct domain spoofing. A DMARC policy can protect your email domain from being used in phishing scams. However, a DMARC policy on your email domain also means that YouCanBookMe cannot send emails "from" that email address.

Instead of letting the notifications to your booker fail, once we receive a signal from your domain that it is protected by a DMARC policy, we will revert to using notifications@youcanbook.me. This allows your confirmation & reminder emails to continue to be sent successfully to your booker. To send emails from your DMARC-protected domain, you can:

1. Integrate a Google Workspace address with YouCanBookMe

This integration gives YouCanBookMe permission to send emails directly from the Google Workspace address. As a bonus, a copy of all sent confirmation and reminder emails can be found in your sent folder.

2. Request DKIM support from YouCanBookMe

Qualifying accounts linking to at least 3 calendars can request DKIM support for their email domain. Our support team will provide the records your IT team needs to implement to authenticate YouCanBookMe to send emails from the domain. 

Sending and receiving email addresses are the same

Sending a message from an email address to the same email address is a big red flag for spam filters.  

It’s important that we take every step we can to ensure that the deliverability rate for your emails to your bookers is consistent and reliable, so we have taken the decision to prevent sending a notification to the same email address you're sending from. 

If you set up a notification to be sent from the same email address that is set to receive the email, we will revert to sending the email from notifications@youcanbook.me instead of your designated email address. 

Frequently Asked Questions (FAQs)

1. How do I avoid sending emails from notifications@youcanbook.me?

• Edit either the sending email address or the receiving email address on your notification so they are not the same. You can add & verify an additional email address on your domain (like info@company.com) to use for sending notifications to yourself and your team.