YouCanBookMe eliminates the back and forth of booking appointments, saving you time to do more important things. Join us for our Getting Started Webinar where we will walk you through the basics and how to have a great booking experience for your bookers.
This feature is available on all our plans.
In this article:
How does YCBM work?
With the calendar you choose to integrate with your YCBM account, we see the free and busy times and automatically block out times that you're not available, so you're never double-booked. Your customer visits your booking link, selects an available time, and that new event is created directly in your calendar and theirs. You can manage all your events scheduled by YCBM like your other calendar events.
- Reschedule an event by dragging and dropping it to a new date and time - directly on your calendar. More on this here: Rescheduling a booking
- Cancel an event by deleting it from your calendar. More information here: Cancelling a booking
- Block out holidays by putting a busy event in your calendar. More information here: Block availability for vacation/holidays
- Manage your availability directly in your linked calendar, through a browser on your desktop, or with your mobile device.
Which calendars integrate with YCBM?
YCBM integrates with Google, Microsoft Outlook 365, and a few other calendar accounts. Integrate your calendar account and then decide which calendars on that account you want to link to your page. You can link multiple calendars with our paid plans.
Because YCBM integrates with your existing cloud-based calendar, all of the data is stored on your calendar account and is completely under your control.
Frequently Asked Questions (FAQs)
1. What is the difference between a calendar account and a linked calendar?
- Your calendar account is your Google or Microsoft calendar that you've connected on the Integrations page. You can integrate as many calendar accounts as you need - there is no charge for these separate integrations.
- Your linked calendars are the calendars you link to for availability on your booking page. These can be your personal calendars, or your team members' calendars that have been shared with you.
2. I have personal and work calendars, can you check both and only display when I'm free?
- Yes, we can check multiple calendars and only display the times when you're available across all calendars. This will increase your subscription, as the price is based on the number of calendars we check for availability. More about how to set it up here: Check multiple calendars for availability.
3. Do my customers see the details of what is on my calendar, or only that I'm busy?
- No, your bookers will only see that you are not available during those busy times. YouCanBookMe does not share any private calendar information with your customers.
4. I have a team of employees - can they all take bookings on a single booking page?
- Use the teams feature to connect each employee's calendar to the booking page. You can display their combined availability, or have your customers choose the specific team member they would like to work with.
-
Working with a team across multiple time zones? Follow these directions.
5. The calendar I want to check for availability isn't displaying on my booking page. How do I fix that?
- If you don't see the calendar under Who: Calendar & Teams, it means it is not associated with an account you've integrated with YCBM.
- To resolve this:
-
Share that calendar with the calendar account that is integrated with YCBM
-
Integrate a new calendar account, and then that calendar will show under Calendar & Teams
-
6. How much is my subscription if I check more than one calendar for availability?
- Your monthly subscription is based on the number of calendars we are checking for availability and the number of booking pages. More on pricing here.
For further questions, contact our team at support@youcanbook.me.
Access your YCBM Dashboard
Comments
0 comments
Please sign in to leave a comment.